Returns Management
Exchanges Automation
Customer Satisfaction
Revenue Retention
Customization Options

Rich Returns & Exchanges

Rich Returns is a Shopify app designed to streamline the returns and exchanges process for online retailers.

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Introduction to Rich Returns & Exchanges

Rich Returns is a Shopify app designed to streamline the returns and exchanges process for online retailers. It automates various aspects of returns management, enhancing customer satisfaction and operational efficiency. By providing a custom-branded returns portal, Rich Returns allows customers to easily process returns and exchanges, while also encouraging exchanges over returns to help merchants recapture lost revenue.

Key Features of Rich Returns & Exchanges

  1. Custom-Branded Returns Portal: Integrates seamlessly with your store, providing a tailored experience for customers.
  2. Automated Return Labels: Generates prepaid return shipping labels from over 50 global carriers, simplifying the return process for both merchants and customers.
  3. Exchange Suggestions: Automatically suggests exchanges instead of returns, helping to retain revenue.
  4. Automated Email Updates: Keeps customers informed throughout the return and exchange process, reducing anxiety and improving satisfaction.
  5. Analytics Dashboard: Provides insights into return reasons and trends, enabling merchants to make data-driven decisions regarding their products.

Pricing

Rich Returns offers several pricing plans tailored to different business needs:

  1. Standard Plan: Starting from $19/month, includes popular integrations and Shopify Sync.
  2. Pro Plan: From $39/month, ideal for growing stores with additional features.
  3. Premium Plan: From $99/month, includes advanced features for automating returns and exchanges.
  4. Plus Plan: Starting at $199/month, designed for enterprise solutions with comprehensive support.